FAQs

Fundraising

Our community projects and workshops are funded via the sales of artworks on our site. When you buy piece of work from Hart Club you are not only supporting the artists themselves but also our future projects. There is an option to donate to our Hart School fundraiser at the checkout if you would like to make an additional donation. 

Framing

We don't currently offer framing on our artworks. We occasionally sell ready framed pieces from our gallery and this will be stated in the product description. Due to the hand made nature of our editions, the paper size may vary slightly with each piece, we advise that you do not purchase a frame until you have received and measured the physical artwork. The prices on our site are listed for unframed artworks unless specified otherwise. 

Collections

Our gallery is currently closed due to Covid restrictions but if you would like to collect your order directly from us, do get in touch and we can arrange a time and date. 

Collection address: 95 Westminster Bridge Road, London, SE1 7HR

Packaging

Your artwork will be sent flat packed where possible. For any larger scaled pieces they will be rolled in a postal tube. We suggest unrolling the artwork and flattening as soon as you have received  it or sending straight to a framers. 

Damages

Do let us know within 14 days of receiving you artwork if there are any damages to the piece. Please take photos of the original packaging and we will do our best to replace the artwork dependant on stock. 

Returns

If you are unhappy with your artwork. or you have changed your mind, you will need to notify us within 30 days of the purchase and return the artwork to us on a tracked service. You will receive a refund once we have received the artwork back at the gallery and checked it is in re-sellable condition.

Please note that on screen colours of prints may vary slightly to the physical piece. We try to match the colours as accurately as possible but due to the hand made nature of our editions they may vary slightly. 

Wholesale and Interior Clients

Our gallery team would love to work with you if you have a specific project or space you need filling with artwork. We can commission our network of artists to create bespoke pieces or tailor our gallery artworks to suit your project. 

Retailers

We are always looking to collaborate with independent retailers, in the UK and Internationally. Let us know if you have a store that you would like to be stocked with our editions. 

Bespoke Commissions

Looking for a unique gift? Do get in touch with us if you are looking to commission an artwork by any of the artists shown on our gallery. 

 

Submissions

If you are an artist, studios or charity that would like to work with Hart Club then we would love to hear from you. 

 

For any other queries that aren't covered above do get in touch via hartclublondon@gmail.com